FAQs

What are the benefits of Rice Water?

Rice Water is naturally rich in vitamins and minerals, as well as amino acids which help cleanse, moisturize, and soothe the skin barrier. For this reason, it is known as a natural astringent and "anti-aging elixir".

What are the benefits of Vitamin E?

Vitamin E is a well known industry anti-aging ingredient. It is an antioxidant which locks in moisture, and helps minimize the appearance of wrinkles, UV damage, and other early signs of aging.

What are the benefits of Hyaluronic Acid?

Hyaluronic Acid is known as natures "moisture magnet", infusing skin with effortless hydration. It also aids in soft tissue growth, and the production of collagen and elastin.

How often should I use my Odyssei products?

All Odyssei products can be used, ideally twice a day for your morning, and night routine. For dry skin types, our Rice Water Hydrating Toner Mist can be used more often, throughout the day if needed. 

Is Odyssei for all skin types?

Yes! Odyssei Skin Care products are formulated for all skin types, men and women. Our ingredients are designed to provide ample moisture support to the skin's natural barrier for dry skin types, as well as efficiently cleanse and balance oily skin types. 

How long before I start to see results?

Noticeable hydrating results can be seen from between first use, to upon a few days. How quickly you see results depend upon consistent use (preferably twice daily), individual skin type, and how many Odyssei products are in use during your routine.

While our individual products will produce results on their own, results are maximized when Odyssei products are used in accordance with one another. Our Exclusive 4 Piece Set will provide maximized benefits, in the shortest amount of time. An overall, more glowy appearance can be seen more immediately, (within first few uses), while anti-aging results may take longer, depending upon the individual.

How can I be featured on Odyssei's Instagram Page?

For a chance to be featured on our Instagram Page, you can tag us (@odysseiskincare) in your post, of you with any of our products! We don't care about follower or like count, only connecting with our Odyssei community! Whether unboxing your new package, or testing them out, we'd love to see you! 

How is Odyssei different from other Rice Water products?

Our advanced formulas maximize the benefits of Rice Water by not only using it alone such as other companies, but by combining them with other powerful industry known anti-aging ingredients: Vitamin C, and Hyaluronic Acid. Our formulas also contain antioxidants and natural substances in which combined with Vitamin E, may propose a synergistic effect to scientifically prevent, or delay cell damage.

 All of our products are vegan, cruelty free, and paraben free.

What is your Return / Refund Policy?

All sales within the United States are final, as listed in all product descriptions. Due to the delicacy of our Rice Water formulas, and using minimal preservatives, Odyssei Skin Care is in constant production in order to provide fresh batches to our customers. For this reason, we do not accept general returns, exchanges, or refunds. Policy transparency is very important to us, and will always be listed high up on our product descriptions, and never in the "fine print."

For problem orders caused on our end such as receiving the wrong item, see our Problem order policy below: "I received the wrong item, what item do I do?".

For international orders (outside the United States), only unopened, unused items (plastic still fully intact) are eligible for returns 14 days within delivery. Items can be returned by contacting us vis email: support@odysseiskincare.com and returning products to our physical location. International return shipping costs are covered by the buyer.

I received the wrong item, what do I do? (Problem order policy)

Only unopened, unused items (plastic still fully intact) are eligible for problem order returns. If your return is accepted, we will email you a free USPS return shipping label as well as instructions on how and where to send your package. After receiving the returned item, we will send the correct item that was initially ordered, free of charge. 

Items sent back to us without first requesting a return will not be accepted.

If you have received a different item than ordered, please reach out to us via our email: support@odysseiskincare.com